Refund Policy

At ShopPisticTech, we are committed to providing high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, this Refund Policy outlines the conditions under which refunds may be issued.

1. Refund Eligibility

You may be eligible for a refund under the following circumstances:

  • The item received is defective or not functioning properly
  • You received the wrong product
  • The product significantly differs from the description on our website

To qualify for a refund:

  • A request must be submitted within 7 days of delivery
  • Proof of issue (photos or videos) must be provided
  • The item must meet our return eligibility conditions where applicable

2. Refund Process

To request a refund, please follow these steps:

  1. Contact us at support@shoppistictech.com
  2. Provide your order number and a detailed explanation of the issue
  3. Attach clear images or videos as proof
  4. Our team will review your request within 2–3 business days

Once your request is reviewed, we will notify you of the approval or rejection of your refund.

3. Approved Refunds

If your refund is approved:

  • The refund will be processed to your original payment method
  • Please allow 5–10 business days for the amount to reflect in your account
  • Processing time may vary depending on your bank or payment provider

4. Partial Refunds

In certain situations, only partial refunds may be granted:

  • Items returned in a condition different from the original state
  • Missing parts or accessories not due to our error
  • Minor damages that do not affect functionality

5. Non-Refundable Cases

Refunds will not be issued in the following cases:

  • The product has been used, damaged, or altered by the customer
  • The return request is made after the allowed period
  • Incorrect shipping address provided by the customer
  • Delays caused by shipping carriers or customs

6. Order Cancellations

  • Orders can be canceled within 12 hours of placement for a full refund
  • Once the order has been processed or shipped, it cannot be canceled
  • If cancellation is approved within the allowed timeframe, the refund will be issued immediately

7. Late or Missing Refunds

If you have not received your refund:

  • First, check your bank account again
  • Contact your payment provider or credit card company
  • If the issue persists, please reach out to us for assistance

8. Shipping Costs

  • Original shipping charges are non-refundable
  • Return shipping costs are the responsibility of the customer unless the issue is due to our error

9. Contact Us

If you have any questions regarding refunds, please contact us:

Email: support@shoppistictech.com
Website: ShopPisticTech

We value your trust in ShopPisticTech and aim to handle all refund requests fairly and efficiently. Your satisfaction is important to us, and we are always here to assist you.